Faq

FAQ

Ask to know

Is the SPA for esclusive use? Is it necessary to reserve in advance? How long does it last?

One question at a time, we are sure you can’t wait to relax yourself.
Our SPA is private, so it is for exclusive use for two people, a 90 minutes wellness path just for you and your partner, with Relax Area, warm indoor whirlpool, Turkish Bath, Finnish Sauna and Emotional Showers. For this reason it is recommended to reserve these services in advance. We provide you with a complete spa kit (bathrobe, flip-flop and sauna towel). Moreover you also have the chance to reserve face-body massages, or even a couple massage, in our treatment room 

 

 

Is it more convenient to book directly with us or throught OTA? (Booking, Expedia, ecc).

By reserving with us you won’t have any surprises, no unexpected, and much more benefits. We assure you the best rates available, breakfast always included and rooms availability continually updated. You will be always in close contact with our staff and be able to ask and know everything about your future stay. Last but not least, we will offer you a refreshing welcome drink to start enjoying your holiday from the very first moment. So yes, definitely, it is much more convenient to book directly with us!
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Are pets allowed?

Small and medium size pets are allowed in the hotel: our relais is in the countryside and it has  beautiful gardens and large green areas suitable to walk your pets. Only big size dogs are not allowed in order to preserve the room decors.

At what time is the chch

Your room will be ready after 2:00 p.m., but if you arrive before that time, you will be allowed to leave your luggage in our luggage room for free so that you can start enjoying your holiday. If you prefer it is also possible to check-in on-line to guarantee our guests much more safety and make everything faster

Is there a private parking lot?

Of course there is! Our private parking lot is just a few steps from the lobby, it is free and a small carport is also available. It is not guarded; therefor we ask to not leave any documents and valuables in the car

Beyond the SPA, is there an outdoor pool? Is it included in the stay rate?

Our outdoor pool is at our guests’ complete disposal and always available, from May to September. At the pool there is also a small bar to have snacks, refreshing drinks and light lunch.

Whats is your cancellation policy?

Last minute reservations are always more common, You can cancel until three days before your check-in without any charges. Only during high season, the policy could be modified. In addition, we don’t ask for a deposit to make your reservation.

How far from your Relais are the most beautiful

The closest cities are Perugia, Assisi, Spello, Gubbio, Bevagna e Montefalco. They are easily reachable in 10-25 minutes by car driving through country roads, surrounded by fields and vineyards. If you prefer to drive faster, take the highway just a kilometer far from our Relais. Easy, isn’t it?

Do you have Restaurant?What is its time opening?

Yes, we do have a restaurant. It is always open for dinner and everyday except on Wednesday for lunch. Both, Half-board treatment (three courses chosen from the daily menu, desserts and beverage excluded) and à la carte service are available. In this last case, it is highly recommended to reserve a table in advance. For breakfast the restaurant opens at 7:30am until 10:00am; you can also have your breakfast comfortably in your room, asking for it on Whatsapp. Lunch time is from 12:45am to 2:00pm, while dinner is served from 7:45pm to 21:30pm. So, as we say in Italy: Buon Appetito!!!

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